FAQ

In the event of loss or damage, you notify us immediately with photos and documentation. We then liaise with the insurance provider and shipping agent on your behalf to process your claim as quickly as possible.

Yes. We handle international freight from China, Vietnam and Bangladesh directly to Nigeria via sea or air freight. We manage all documentation, customs clearance and last-mile delivery.

Weight and size restrictions vary depending on whether you choose sea or air freight. Sea freight handles large and heavy cargo with no strict limits. Air freight is better suited for lighter, smaller and more urgent shipments. Contact us to discuss your specific cargo.

We accept bank transfers and other agreed payment methods. A deposit is typically required before sourcing begins with the balance paid before shipment. We will discuss full payment terms with you during consultation.